DELIVERY: There is always a fee for deliveries and these prices are subject to change without prior notice.
PALLETS: An amount of 20$ will be charged to the client for every returnable pallet used. The client is solely responsible for the protection of the pallets on job site and their return. A refund of 20$ will be issued for each pallet, identified as MÉGA CENTRE MONTREAL and in good condition, returned by the client at one of our locations or for each pallet picked-up simultaneously during a delivery to the same site. Mega Centre Group offers a pallet pick-up service within a maximum radius of 80 km from its locations. An amount of 4$ will be charged for each pallet if the pick-up is requested urgently by the client. Pick-up fees can vary anywhere between 95$ and 150$ depending on the region. It is important to note that in order to benefit from this service; the client must request the pick-up and place the pallets near an accessible area.
RETURN OF MATERIAL: Only complete cubes of undamaged, resalable material will be credited. A handling charge of 20% can be required as well as transportation fees if applicable.
ADDITIONAL CONDITIONS: The quantity and quality of all our products delivered on the job site shall be accepted by the customer or their representatives at the time of delivery. This acceptance will be considered as final. We are not responsible for the interpretation of plans and specifications.We decline all responsibility as for the delays of deliveries incurred by unforeseen circumstances such as accidents, traffic, equipment breakdown, strike, lock-out, shortage of material and any other factor beyond our control. Prices are subject to change without notice.
RECOMMENDATIONS: It is very important to order by unit because cube quantities can vary.In order to assure the best service, we recommend that your order be placed 24 to 48 hours before the required delivery date.
WARRANTY: Seasonal warranty (May to October) on trees, shrubs and roses at regular price with proof of purchase. No warranty on trees and shrubs on sale or at discounted prices. No warranty on annual plants. No refund or return on grass.
OTHER PRODUCTS: All other product bought in store can be exchanged or refunded 30 days from the date of purchase with the original invoice in its original package. Special orders as well as items bought on liquidation are final sale and cannot be returned or exchanged under any circumstances. No refund without the original sales receipt.